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Medical

Passengers with diabetes

Notify the screener that you have diabetes and are carrying your supplies with you. Lancets, blood glucose meters and blood glucose test strips can be carried through the security checkpoint.
Notify screeners if you're wearing an insulin pump and ask if they will visually inspect the pump since it cannot be removed.
Insulin pumps and supplies must be accompanied by insulin with professionally printed labels described above.
If possible, advise screeners when/if you are experiencing low blood sugar and are in need of medical assistance.

Passengers with Pacemakers

Advise the screener that you have an implanted pacemaker and ask the screener to conduct a pat-down inspection of you rather than you walking through the metal detector or being hand-wanded.
Though not required, carrying a Pacemaker Identification Card (issued by your healthcare provider) when going through airport security can help avoid delays.

Passengers with personal assistance devices

Notify screener if X-ray inspection will harm your equipment. Ask for your device to be visually and physically inspected instead.
You will not be asked to remove your prosthetic device or body brace for it to undergo X-ray inspection. Prosthetic devices and body braces will be visually and physically inspected once you have gone through the metal detector. Private screenings are available.
If equipment cannot fit through the X-ray machine, the screener will perform a visual and physical inspection of your equipment.
Crutches, canes, and walkers need to go through the x-ray machine. Collapse canes whenever possible before they are put on the x-ray belt.

Passengers with hidden disabilities

You or your traveling companion can advise screeners of your hidden disability and that you may need some assistance or need to move a little slower than others.
Notify screeners if you have special equipment that cannot go through the X-ray machine. Request a physical/visual inspection of your equipment instead of an X-ray inspection.
Notify screeners if you need to sit down before the screening process is completed

Passengers with portable oxygen concentrators

US Airways is in compliance with the policies set forth in the Air Carrier Access Act (14 CFR Part 382).

Guidelines and restrictions
Effective November 2, 2005:
Passengers who require medical oxygen may travel with approved portable oxygen concentrators (POCs). US Airways approved POCs are: Inogen One and Airsep Lifestyle models. These devices are permitted for use on any US Airways, US Airways Shuttle or US Airways Express flight (except for Beechcraft 1900 aircraft). You must be capable of hearing alarms and seeing alarm light indicators and taking appropriate action in response.

For codeshare flights, contact the operating carrier for rules on traveling with portable oxygen concentrators on other carriers.

Unit and battery supply are not counted toward free carry-on baggage allowance. Batteries must be packed individually to prevent short-circuiting and damage.
Ensure that the unit is free of oil, grease or other petroleum products and is in good condition free from damage or other signs of excessive wear or abuse.
Inform the gate agent that you intend to use a portable oxygen concentrator on board the aircraft.
Carry an adequate battery supply with you in your carry-on luggage.

During your flight
Provide a medical authorization form or doctor’s statement to the flight attendant once on board the aircraft. The form will be returned to you. Your POC must fit underneath the seat in front of you or in an overhead bin. You may not be seated in an exit row.

Mobility

Curbside assistance
If you need an airport wheelchair or help with your own wheelchair, please ask the skycap for assistance. Please note: Please advise skycaps of any special needs as they do not have the ability to access reservations.

Check-in
Passengers can check in up to four hours in advance of scheduled departure time and request special seating. Inform the ticketing agent of any special assistance you may need. Movable armrests may be helpful for mobility challenged passengers, so ask the agent to accommodate you in a seat with this feature if it’s available. If you’re traveling with a companion who will be assisting you, ask the agent to ensure that your companion's name is listed in your reservation and that they are seated next to you.

Security checkpoint
As you proceed through the security checkpoint, don't hesitate to ask screeners for assistance with your mobility aid and carry-on items. Let the screener know your level of ability (e.g. whether you can walk, stand or perform an arm lift) so they can assist you. In addition:

Inform screeners of any special equipment or devices that you are using and where this equipment is.
Let screeners know if you cannot remove your shoes when additional screening is necessary.
Ensure that all bags and satchels carried on or under your wheelchair are put on the X-ray belt.
Ask the screener to reunite you with your carry-on items and other items.

Boarding the aircraft
If you need extra time to board the aircraft or assistance transferring from a wheelchair to an aisle seat, please inform a US Airways gate agent or flight attendant. Special boarding chairs are available to assist physically challenged passengers to their seats. Remember to provide clear instructions to personnel regarding how you wish to be lifted.

Deplaning the aircraft
If you need extra time exiting the aircraft, a wheelchair at your destination or transfer point, or assistance departing the aircraft or traveling through the terminal, please notify a flight attendant at least 45 minutes prior to arrival. Please note: Airport wheelchairs are in great demand during peak travel times.