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We strive to the highest standards of baggage handling. However, occasionally mishaps do occur. For assistance with delayed or damaged baggage, please contact Central Baggage Resolution.
Less than 10 days oldIf you have mishandled checked baggage that is less than 10 days old, check the status of your baggage claim by contacting a US Airways baggage representative at the phone number printed on the Property Irregularity Report you received when you filed the mishandling.
If you have a 10 character file reference, you may track your bag online.
More than 10 days oldIf you have mishandled checked baggage that is more than 10 days old, you can email Central Baggage Resolution or mail direct correspondence to:
US Airways
Attention: Central Baggage Resolution RWB-BGZ
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034
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