Care attendants
Passengers with special needs are permitted to have a drop-off/pick-up party accompany them to/from the gate, in domestic locations. The drop-off/pick-up party should proceed to the ticket counter to receive a pass to advance through security.In Mexico, Canada, and Costa Rica (or if airport security at a particular airport prohibits non-ticketed passengers in the gate area) US Airways will assist special needs passengers to or from the gate and provide assistance boarding and deplaning the flight.
Required care attendants
You may be required to provide their own personal care attendant. The attendant must pay the fare applicable at the time of making a reservation. A personal care attendant is required for:
- Any passenger who, because of a mental disability, is unable to understand or respond appropriately to safety instructions from US Airways personnel.
- Any passenger with a mobility impairment so severe that the person would be unable to assist in his or her own evacuation of the aircraft in the event of an emergency.
- Any passenger who has both severe hearing and severe vision impairments, if the passenger cannot establish communication with US Airways personnel so a safety briefing can be given.
