US Airways | Boarding Process
Travel tools

Boarding Process

Boarding process

Ever wondered how we board our aircraft?

You already know that you get an assigned seat when you fly with US. But did you know that we are leading the industry in getting you to your seat as fast as possible?

We board our planes using the reverse pyramid system. Designed by industrial engineers at Arizona State University, reverse pyramid boarding reduces seat and aisle interference. By staggering our boarding zones, there’s less crowding in the aisle so you’re at your seat and ready to go quickly.

One of the biggest changes you'll notice at the airport is that you won't hear us inviting our
Preferred Dividend Miles members to board anymore. Instead, our system automatically prints the appropriate zone on your boarding pass. It's faster and more efficient. No more reading lists and making you wait to get to your seat. We think you'll love the difference.

Read what Wired had to say about reverse pyramid boarding.

 

Here's an interactive example of how reverse pyramid boarding works:

Click a zone to see the reverse pyramid in action. As passengers take their seats, you should notice an upside down pyramid forming in the remaining seats, moving from the back of the aircraft to the front.
 
     
 

Order of boarding:

  • Pre-board call - Customers needing assistance and families traveling with children
  • Zone1 – Dividend Miles Chairman, Platinum and Gold members, Star Alliance Gold™ members and all passengers in Zone 1
  • Zone 2 – Dividend Miles Silver members, US Airways Signature® Visa and World MasterCard® holders and United Premier® members and all passengers in Zone 2
  • Zones 3-7 – all other passengers following reverse pyramid system