GETTING STARTED

What is the URL or web address for wireless access to usairways.com?
Just type usairways.com from your mobile device.

What do I need to do to get US Airways wireless access from my mobile phone?
You need a phone with data access capabilities and a web browser. When you visit usairways.com from you mobile device, we’ll automatically format the site. Bookmark the URL so you can come back often. For help with creating bookmarks, check your owner’s manual.

How do I get data access?
In order to access the Internet and browse the web, your mobile device must have data access. In most cases your service provider requires a subscription. Contact your mobile phone service provider for more information.

How do I know if my mobile phone will support web browsing?
Contact your service provider, consult the device manufacturer or check your user’s manual.

FEATURES

What features are available via my mobile device?
You can book a flight, log in to your Dividend Miles account, manage your reservations, check flight status, look up flight schedules, enroll in Dividend Miles and access contact information.

Are there plans to add additional features for wireless access?
Yes, we plan to add more features. If you have any ideas, we want to hear them! So please send us an email at IdeasThatFly@usairways.com.

BOOKING A FLIGHT

What kinds of tickets can I book online?
You can book travel round trip anywhere US Airways flies and pay for your ticket using most major credit cards. You can also use the credit card stored in your usairways.com online profile when you book — just log onto your account first.

What about one-way or multi-city itineraries?
Due to the limited space on mobile devices we’ve limited shopping to one-way and round trip tickets. Use usairways.com from your PC to book multi-city or other itineraries.

How will I know if I have successfully booked a flight?
Once you purchase your ticket you will see a confirmation page that displays your flight information, including your confirmation number. We’ll also send a confirmation email to the address you entered on the reservation purchase page.

ENROLL IN DIVIDEND MILES

How will I know if I have successfully enrolled in Dividend Miles?
Once you complete your Dividend Miles enrollment, you’ll see the enrollment confirmation page and your new Dividend Miles number. We’ll also send a welcome email to the address you provided.

TROUBLESHOOTING

I've accessed the US Airways mobile site, but I'm having problems getting the system to respond.
First, try to access other websites. If that doesn’t work, you may be out of the area covered by your service provider. You should also try clearing your cache, deleting cookies and checking your browser settings to make sure that JavaScripting is not enabled (check your user’s manual for information). If that doesn’t work, there may be a temporary problem with the site. Please try again later.