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Passengers with diabetes - Notify the screener that you have diabetes and are carrying your supplies with you. Lancets, blood glucose meters and blood glucose test strips can be carried through the security checkpoint.
- Notify screeners if you're wearing an insulin pump and ask if they will visually inspect the pump since it cannot be removed.
- Insulin pumps and supplies must be accompanied by insulin with professionally printed labels described above.
- If possible, advise screeners when/if you are experiencing low blood sugar and are in need of medical assistance.
Passengers with pacemakers - Advise the screener that you have an implanted pacemaker and ask the screener to conduct a pat-down inspection of you rather than you walking through the metal detector or being hand-wanded.
- Though not required, carrying a Pacemaker Identification Card (issued by your healthcare provider) when going through airport security can help avoid delays.
Passengers with personal assistance devices - Notify screener if X-ray inspection will harm your equipment. Ask for your device to be visually and physically inspected instead.
- You will not be asked to remove your prosthetic device or body brace for it to undergo X-ray inspection. Prosthetic devices and body braces will be visually and physically inspected once you have gone through the metal detector. Private screenings are available.
- If equipment cannot fit through the X-ray machine, the screener will perform a visual and physical inspection of your equipment.
- Crutches, canes, and walkers need to go through the x-ray machine. Collapse canes whenever possible before they are put on the x-ray belt.
Passengers with hidden disabilities - You or your traveling companion can advise screeners of your hidden disability and that you may need some assistance or need to move a little slower than others.
- Notify screeners if you have special equipment that cannot go through the X-ray machine. Request a physical/visual inspection of your equipment instead of an X-ray inspection.
- Notify screeners if you need to sit down before the screening process is completed
Passengers with portable oxygen concentratorsUS Airways is in compliance with the policies set forth in the Air Carrier Access Act (14 CFR Part 382).
Guidelines and restrictions: Passengers who require medical oxygen may travel with approved portable oxygen concentrators (POCs). US Airways’ approved POCs are: Inogen One, AirSep Lifestyle, AirSep FreeStyle, Sequal Eclipse, and Respironics EverGo models. These devices are permitted for use on any US Airways, US Airways Shuttle or US Airways Express flight (except for Beechcraft 1900 aircraft). You must be capable of hearing alarms and seeing alarm light indicators and taking appropriate action in response.
For codeshare flights, contact the operating carrier for rules on traveling with portable oxygen concentrators on other carriers.
Before you board: - Unit and battery supply are not counted toward free carry-on baggage allowance. Batteries must be packed individually to prevent short- circuiting and damage.
- Ensure that the unit is in good condition and is free from damage or other signs of excessive wear.
- Inform the gate/ticket counter agent that you intend to use a portable oxygen concentrator on board the aircraft.
- Carry an adequate battery supply with you in your carry-on luggage. View our timetables page or call our 24-hour Reservations Desk at 800-428-4322 to determine the length of your flight.
During your flight: Provide a medical authorization form or doctor’s statement to the flight attendant once on board the aircraft. The form will be returned to you. Your POC must fit underneath the seat in front of you. You may not be seated in an exit row.
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